Shipping policy
Last updated: November 1, 2026
At a glance
- Free standard shipping to every destination we serve.
- Orders are prepared within 2–5 business days.
- Delivery then takes 7–21 business days.
- Tracking is emailed to you as soon as your gift ships.
Processing time
Orders are normally prepared within 2–5 business days of purchase, Monday to Friday, excluding public holidays. During holidays and busy periods this can take a little longer. You will receive an order confirmation email straight away, and a second email with tracking once your order ships.
Delivery time
Standard shipping normally takes 7–21 business days after your order is processed, so the total time from order to delivery is usually 9–26 business days. The estimate for your address is shown at checkout. Delivery times are estimates and are not guaranteed; carrier delays, customs checks, weather, holidays and incorrect addresses can affect them.
Ordering for a special date
If your gift is for a birthday, anniversary or holiday, please allow the full delivery time above and order early.
Shipping cost
Standard shipping is free to every destination we serve. If we add faster options, their price and delivery time will be shown at checkout.
Tracking your order
Your shipping confirmation email includes your tracking details. Tracking can take a few business days to start updating. If it has not changed after seven days, email contact@lovingvow.com with your order number.
Customs, duties and taxes
Orders may ship from an international fulfillment location. Depending on where you live, your order may be charged import duties, taxes or customs fees by local authorities. Unless checkout says otherwise, these charges are your responsibility and are not included in the product price or shipping. If you are unsure, check with your local customs office before ordering.
Late, lost or missing orders
If your order has not arrived by the end of the estimated delivery period, email contact@lovingvow.com with your order number and tracking information. We will investigate with the carrier, and if your package is confirmed lost in transit we will send a replacement or issue a refund.
Addresses
Please check your shipping address carefully before you order. Contact us right away if it needs correcting; we cannot guarantee changes once an order is being processed or has shipped. If an order is returned or lost because of an incorrect or incomplete address, there may be a charge to send it again.
More than one package
Occasionally an order may arrive in separate packages. When that happens, we will send tracking for each one.
Questions
Email contact@lovingvow.com. We normally reply within 1–2 business days.